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Terms & Conditions

PoliceComplaint.com is a trading style of Copious Ltd. Registered in England & Wales. Company Registration No. 11437826. Registered with the ICO Reg No.ZA453238.

Copious Ltd is part of Copious Group Ltd, Registered in England & Wales, Company Registration No. 13308502.

Actions Against Police We do not give legal advice; Our service is limited to the process and administration of compensation claims.

You do not need to use a claims management company to make a claim. You have the right to use the following to seek redress for free:

For Actions Against The Police, you can complain to the Independent Office for Police Conduct

Please bear in mind, police complaints are internal disciplinary matters in which no civil claim for compensation can be made. Compensation is not payable solely in police complaints - you will need to make a civil claim for compensation.

No Win No Fee Claim

The No Win No Fee Success Fee for getting your Actions Against Police Claim compensation is based on which expert panel member we refer you to. Our panel consists of:

Satchell Moran Solicitors Limited

The No Win No Fee success fee for this sort of claim is:

25%-50%+VAT There may be a termination fee if you cancel your claim with a panel member after the cooling-off period.

How we will assist you

Copious Ltd provides this site as part of an introductory service that aims to put you in touch with a specialist Action Against Police Solicitor without delay. We will not charge you anything for doing this.

Solicitors on our panel pay a financial contribution to our marketing costs and the up-keep of this website, in order for us to provide this service. Further details about our arrangement with panel firms are available on request. Copious Ltd are not lawyers and do not provide legal advice.

If we feel we cannot help you, we will let you know, and of course you are free to seek advice elsewhere immediately.

Any resulting contract that you enter into for legal services will be with one of our panel solicitors, not Copious Ltd. Copious Ltd therefore, do not accept any responsibility or related liability for any advice given to you or other work carried out on your behalf, by our panel solicitors, or any other solicitor that you chose to appoint. You are under no obligation to instruct one or any of our panel solicitors.

Solicitor firms pay for marketing, call handling and other services. This does not affect the value of your claim in any way. If you are close to the time limit for making a claim, do not wait, contact the solicitor firm immediately.

Contacting us

When telephoning us we inform you that calls may be recorded and used for internal training and regulatory compliance purposes only.

Our policy against abusive calls

We operate a zero tolerance policy towards the abuse of our employees who have a right to carry out their work without fear of being abused. Malicious or abusive calls are a criminal offence under Section 43 of the Telecommunications Act 1984, and Copious Ltd will not hesitate to report such acts to the police.

Site information

The contents of the website do not constitute legal advice and you should always consult a suitably qualified lawyer on any specific legal problem.

The site is designed to give you some information about claiming compensation for injuries in accidents and, if you wish, help you start a claim with a specialist solicitor in your area.

This site and all materials, text, code, content, software, graphics, photographs, illustrations, artwork, formats, files, graphics and devices are protected by copyright, trademarks and other rights of intellectual property owned by Copious Ltd or licensed to Copious Ltd You are permitted to read the contents of this site and make copies of material contained on it for your own personal use. You may also provide copies of reasonable extracts of such material on an occasional free of charge basis to colleagues and clients for their personal use on terms that:

Copious Ltd is acknowledged as the source;

The text is not altered in any way and;

The attention of recipients is drawn to these Terms and Conditions.

All other use and copying of any content of this site, whether directly or by means of a hypertext link, is prohibited unless the prior written consent of Copious Ltd is given. Copious Ltd is committed to protecting your privacy and complies with the Data Protection Act 2018.

Please see our Privacy Policy for further details.

Whilst we take steps to ensure the accuracy of the information accessed via the site, we cannot guarantee or give any warranty as to the accuracy, timeliness or completeness of any information or material appearing on it.

Where access to restricted parts of this site is subject to specific terms, those terms apply to the extent that they differ from these Terms and Conditions. Copying from websites of third parties is subject to any requirements applicable to those sites.

Copious Ltd is committed to safeguarding the privacy of visitors to our website. Please click here to read our policy to understand how your information will be treated. This policy may vary from time to time so please check it regularly.

Marketing Materials

If you currently receive marketing materials from PoliceComplaint.com and no longer wish to do so, please email info@PoliceComplaint.com. The emails sent and received may be monitored to ensure compliance with internal policies and to protect the business.

How We Contact You

By submitting your details on this website, you agree to be contacted by email, WhatsApp, SMS, telephone and/or other digital means by Copious Ltd and/or an SRA Authorised Legal Firm.

Governing Law and Jurisdiction

These conditions are governed by the laws of England and Wales.

Limitation of Liability

Your use of this site is at your own risk. Save for liability which we cannot by law restrict or exclude, we shall have no liability to you or any third party for any direct, special, indirect, consequential or incidental damages, exemplary or lost profits, or any other damages of any kind whether based on warranty, contract, tort (including negligence) or otherwise, even where we have been advised of the possibility of the same. Applicable law may not allow the limitation or exclusion of liability for certain damages, so this limitation or exclusion may not apply to you in its entirety.

Complaints Procedure

We pride ourselves in providing a professional service. If You are not happy with Our service in any way, we would like to hear about it. A full copy of Our complaints policy and procedure can found on Our complaints page on Our website here.

For Help Call Us on 08002345675

or click below

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Start Your Claim

Are you ready to begin your Actions Against Police claim? Each claim could be worth £1000's in compensation. You can also receive an apology from the Police Force if your claim is successful.

Our Panel Are SRA Regulated

No Win, No Fee Claims

Police Complaint Specialists

No Obligation Review Of Your Case

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Statistics and third-party data

This website publishes statistics derived from datasets published by third parties, including data.police.uk, the Independent Office for Police Conduct, Home Office use of force statistics, the Office for National Statistics and the 2021 Census, the Washington Post fatal police shootings database, and United States Census Bureau population estimates. Each page names the sources and the period it covers.

We compile and compute from that data in good faith but we do not warrant its accuracy, completeness or currency, and we do not adopt it as our own statement of fact. Source data is revised and restated by its publishers; recording practice differs between forces and agencies; fields are frequently left blank, in which case we calculate over the records where the field was completed and the denominator is smaller than the total. Rates, ratios, per-head figures and rankings are calculated by us from the published counts, and we state the denominator wherever we state a rate.

The figures describe recorded events in aggregate. They do not establish what happened in any individual case, they are not findings of fact, and nothing on this site is intended as an allegation of misconduct, criminality or wrongdoing against any named individual. A recorded complaint is an allegation, not a finding. A measured disparity is a difference in outcomes, not proof that anyone acted unlawfully.

Where the site offers a way to share a statistic, the statement is generated from the published figures and carries its source and period so that it can be checked. If you share it you are publishing it yourself and you are responsible for what you publish. Please keep the source and period attached to it and check it against the source named.

To the fullest extent permitted by law we accept no liability for any technical, editorial, typographical or computational error or omission in the material on this site, for any inaccuracy, incompleteness or subsequent revision in the third-party data from which it is derived, or for any loss or damage arising from your use of or reliance on it, including any decision taken or not taken, any complaint made or not made, and any deadline missed. Nothing here excludes liability for death or personal injury caused by our negligence, for fraud, or for any liability that cannot lawfully be excluded, and if you are a consumer your statutory rights are unaffected. Our full disclaimer forms part of these terms.

Not affiliated with the police or any oversight body

PoliceComplaint.com is an independent information resource. We are not a police force, the Independent Office for Police Conduct, the Home Office, any United States police department or state attorney general, the United States Department of Justice, or any other government or oversight body, and we are not endorsed by or acting on behalf of any of them. Contacting us is not contacting a police force or a regulator, and nothing done through this site starts, pauses or extends any official process.

Information, not legal advice

The content of this site is general information and not legal advice. It is not tailored to your circumstances and using the site does not create a solicitor-client relationship. The law differs by jurisdiction and the sections of this site are separated for that reason; do not rely on guidance written for one country in another. Time limits in this area are strict and some are short. Take advice from a qualified lawyer in the relevant jurisdiction before acting or deciding not to act.